1. Who we are
SHADE-LESS (‘we or ‘us) are a data controller for the purposes of the General Data Protection Act 2018, (i.e. we are responsible for, and control the processing of, your personal information).
2. What information we collect about you
Personal information we collect from you and how we collect it
We collect this personal information when you:
Place an order on our website
3. How we will use the information about you
We use your personal information in a number of different ways:
For administration and management purposes
For the purpose of facilitating the supply of goods.
To deal with customer complaints or queries
4. How long we will store your information
We’ll hold on to your information unless you specifically request that we remove it. This allows us address any warranty issues.
5. Your rights over your information
Data subjects have many rights over their personal information and how it is used. The following rights are available to data subjects (depending on how we collect their personal data):
Right to be informed about what we do with personal data
Right to access personal data
Right to correct personal data
Right to object to, or restrict, the use of personal data (in some circumstances)
Right to delete personal data
Right to stop direct marketing messages
Right to portability of personal data
To the extent you, as a data subject, wish to exercise any of these rights, please write to us at
Where SHADE-LESS is using your personal information based on your express consent to this, you have the right to withdraw your consent at any time.
To withdraw your consent please write to
Complain to the Regulator
You have the right to lodge a complaint with your relevant regulatory authority. In the UK this is the Information Commissioners Office and in the Republic of Ireland this is the Office of the Data Protection Commissioner.
If you have given us your contact details, we may use these (in accordance with any preferences you have expressed) to send you marketing messages by post or email to detail offers or events which we think may be of interest. As part of our relationship SHADE-LESS considers that it has a legitimate interest to send you these messages unless you have asked for us not to do this.
You can stop receiving marketing messages from us at any time. You can do this by writing to us at or unsubscribing on the link at the bottom of all emails.
8. How to contact us
You can contact us by email:
By phone: 0344 848 7878