CONTACT US

Tel: 07597 892308

info@shade-less.co.uk

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FAQ

 

At SHADE-LESS our dedicated buying team ensures that there is a pair of designer eyewear on our site for everyone. Our extensive range of discounted designer sunglasses and optical frames include popular designer brands from all over the World. 

 

Everything we sell is 100% genuine and we guarantee this.

 

Due to our stock all being in one place, we can dispatch on the same day you order (on orders placed before 3:00pm GMT Mon-Fri). Our delivery options include FREE UK delivery to special timed next day delivery.

 
01

Are they authentic?



Yes! All products sold by SHADE-LESS are 100% original and authentic. All models are purchased directly from accredited distributors and are shipped in their original packaging together with all accessories. If it is provided by the manufacturer, certificate of authenticity will also be contained in the package.

02

Payment and Delivery



FREE delivery within the UK.  Royal Mail 48hr tracked delivery (Monday to Friday, excluding bank holidays).

Next day special delivery available on request (costs apply).

Europe and the rest of the world postage will be charged accordingly.

Please be aware that stocked items will be dispatched within 24 hours of payment being received. All delivery times are subject to availability and payment authorisation verification. Your order will be sent out via Royal Mail UK delivery. A signature will be required on receipt. If you are unavailable to take delivery of your parcel, your courier will leave a calling card telling you how and where you can pick it up, or how to rearrange delivery.

 
03

Secure ordering and payment options



We know that security of your data and especially your payment details are paramount when buying online. That's why we make sure we only use the best encryption. When it comes to your purchase, anything you input gets encrypted. This cannot be seen by anyone. So everything stays between us two. No middle man, nobody spying, just strong security protected by the very latest 256 bit SSL encryption and authentication.

In addition the services we use to process payments are only the best. We work with PayPal directly to name one. This ensures we offer the best payment providers that you already trust and we know are safe and secure too. So, every pair of designer sunglasses or optical frames sold on our site have been sold securely.

04

Returns and Refunds



We guarantee your satisfaction with a 30 days return or exchange guarantee. 

 

Return your glasses to us and we will either (a) credit your account for the total cost of the frames, (b) exchange them for other frames, or (c) we will refund in full the cost of the frames.

 

Please note eyewear must be returned undamaged, in the original packaging with tags, case and cloth, or no refund will be given. We do not reimburse postage when returning any items.

 

© 2020 SHADE-LESS.

Designed and created by Little Devil Design

Contact

Email  info@shade-less.co.uk

Phone  07597 892308

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